Do you enjoy great Chinese food? Are you passionate about customer service? Are you accustomed to working in a fast-paced environment? If so, we would like to hear from you!

Koi Palace is one of the bay area’s most established Chinese restaurants and working here will be challenging, but if you are willing to learn and excel in the restaurant industry, apply with us today!


The Server provides exemplary customer service and accommodates customers’ requests, orders, and questions. The Server’s objective is to make sure guests feel welcomed and valued, and are satisfied with both the food and services. Each server must supervise his/her station busser. The scope of work includes:

  • provide excellent customer service to customers
  • take customer’s requests, orders, and questions regarding menu items
  • deliver food and beverages
  • process payments
  • supervise bussers (when your busser is not available, you MUST handle his/her work immediately instead of waiting for them to return).
  • being patient with each customer and thorough when addressing questions/concerns
  • assist bussers and food runners to maintain excellent service overall


  • at least 6 months experience as a server in a full-service restaurant preferred
  • must know Chinese, Cantonese and intermediate English skills is recommended
  • must be able to assist guests and have great customer service skills
  • must be patient and possess logical sense when addressing customer concerns
  • accustomed to work efficiently in a fast-paced environment
  • ability to be on your feet and alert throughout the shift
  • ability to work effectively with a team
  • stamina for continuous use of hands and arms for lifting
  • stamina for continuous bending and reaching
  • must be understanding and have a positive mentality


  • Flexible scheduling – full and part time available
  • Paid Sick Leave offered
  • Benefits offered (Medical, Dental, Vision)
  • Career growth potential
  • Shift meals offered
  • Discount when dining as a guest